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Athenkosi Sobekwa

Customer Care Supervisor

Work history

  • Call Lab BPO

    Customer Care SupervisorCurrent (over 1 year)
  • Call Lab BPO

    Technical Support SMECurrent (about 2 years)
  • Lain Transcriptions

    Audio Transcriber and TranslatorCurrent (over 4 years)
  • BrainCX

    Technical Support AgentMay 2022 - Jul 2023 (about 1 year)
  • iContact BPO

    Sales AgentJan 2022 - May 2022 (4 months)
  • Top T Somerset West

    General AssistantNov 2020 - Jan 2021 (2 months)
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Contact Information

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LocationSouth Africa, Cape Town, Western Cape

Organization

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Call Lab BPOoutsourcing/offshoring · 85 employees · Cape Town, South Africa

Description

Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences. With our omni-channel contact centre solutions, your customers can connect to you whenever they want, however they want. We're real people, offering you real solutions in real-time and we're always one call away.

Company phone+27874700037

Company websitecall-lab.com

LocationCape Town, Western Cape, South Africa, 160 Sir Lowry Rd

Industryoutsourcing/offshoring

Employees85

Founded at2011

LinkedInlinkedin.com/company/call-lab-bpo

Technologies
Apache
Google Font API
Mobile Friendly
WordPress.org
Keywords
outsourcing
omnichannel
inbound
outbound
surveys
whistleblowing
complaints hotline
quality assurance
business process outsourcing
contact centre
customer experiences

Employee trends

This chart shows the total number of employees over time.

-4.0%
6 Month Growth
-9.4%
1 Year Growth
33.3%
2 Year Growth
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