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Ashish Safaya

Manager - Global Workforce Management

Work history

  • ResultsCX

    Manager - Global Workforce ManagementCurrent (about 3 years)
  • Sitel Group

    Assistant Manager - Workforce ManagementDec 2019 - Dec 2021 (about 2 years)
  • Sitel Group

    Workforce PlannerJan 2015 - Nov 2021 (almost 7 years)
  • JPMorgan Chase & Co.

    Business Analyst IApr 2009 - Jan 2015 (almost 6 years)
  • 3 Global Services (Hutchison Whampoa Private Limited)

    Client Service RepresentativeFeb 2007 - Sep 2008 (over 1 year)
  • Global Telesystem Limited, Mumbai

    Customer Response ExecutiveApr 2006 - Jan 2007 (9 months)
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Contact Information

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LocationIndia, Maharashtra

Organization

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ResultsCXoutsourcing/offshoring · 13000 employees · Fort Lauderdale, United States

Description

Discover ResultsCX Bulgaria: Enhancing customer experience with a skilled team, modern technology, and innovative solutions across various industries.

Company phone+19549212400

Company websiteresultscx.com

LocationFort Lauderdale, Florida, United States, 100 Northeast 3rd Avenue

Industryoutsourcing/offshoring

Employees13000

Founded at1990

Annual revenue2.8B

Twittertwitter.com/ResultsCX

LinkedInlinkedin.com/company/resultscx

Facebookfacebook.com/ResultsCX

Technologies
AI
Amazon AWS
Amazon SES
Apache
Avaya
Bootstrap Framework
Clicky
CloudFlare Hosting
Dialpad
Domo
DoubleClick
DoubleClick Conversion
Facebook Custom Audiences
Facebook Login (Connect)
Facebook Widget
Gmail
Google Analytics
Google Apps
Google Dynamic Remarketing
Google Font API
Google Maps
Google Maps (Non Paid Users)
Google Tag Manager
Gravity Forms
Hotjar
Hubspot
KNIME
Linkedin Login
Linkedin Marketing Solutions
Linkedin Widget
LiveRamp
Microsoft Office 365
Mobile Friendly
Netlify
Outlook
Pardot
Remote
Render
Salesforce
Sendgrid
Sisense
Splunk
Twilio
Vimeo
WP Engine
WordPress.org
YouTube
reCAPTCHA
Keywords
customer care
call
contact centers
sales
customer retention
customer experience management
domestic
nearshore & farshore solutions
healthcare industry
telecommunications industry
travel
entertainment industry
financial service industry
retail industry
digital cx
artificial intelligence
selfservice
predictive analytics
machine learning algorithm
chatbot

Employee trends

This chart shows the total number of employees over time.

-1.2%
6 Month Growth
-3.5%
1 Year Growth
-3.1%
2 Year Growth
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