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Description

Sharaf DG Business, a division of Sharaf DG LLC, is a prominent IT Solutions and Services provider in the UAE. We have embraced a transformation strategy to position ourselves as a trusted partner for SMB, Enterprise, and Government clients, addressing all their business needs as a comprehensive IT solutions provider. Our business strategy focuses on four Key Result Areas (KRAs): technology adoption, customer experience, operational excellence, and people development. Our expertise spans across delivering industry-leading digital business solutions, IT infrastructure, security, end-user services, cloud services, and managed IT services. As a one-stop sourcing platform, Sharaf DG Business caters to all technology requirements. In line with our strategic goals of enhancing customer experience and operational excellence, Sharaf DG Business is certified in two essential pillars of IT services: ISO 20000 and ISO 27001. We have implemented IT Service Management (ITSM) and Information Security Management (ISM) principles and processes across our organization. This enables us to transform customers' IT departments through fully automated, self-healing platforms, adhering to global ITSM standards. This initiative empowers us to create a competitive advantage in the industry while addressing the IT outsourcing requirements of our customers.