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Anne Karanja

Customer Service Representative

Work history

  • CCI Kenya

    Customer Service RepresentativeCurrent (almost 6 years)
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Contact Information

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LocationKenya, Nairobi, Nairobi County

Organization

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CCI Kenyaoutsourcing/offshoring 路 1300 employees 路 Nairobi, Kenya

Description

CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 14 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients serving as a trusted partner to leading brands from the United States, Canada, United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI's core expertise lies in providing top-tier BPO solutions to a diverse range of industries including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. CCI Global's comprehensive BPO services encompass a wide range of functions including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success. Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services. CCI's Sites Across Africa : 馃嚳馃嚘 : Durban (House 1,2 and 3, Central Business District), Johannesburg (Sandton), Cape Town (Wynberg Mews,Newlands Terrace, Stadium On Main) 馃嚢馃嚜: Nairobi, (Garden City, Riverfront, Tatu City) 馃嚜馃嚬: Addis Ababa 馃嚪馃嚰: Kigali 馃嚞馃嚟: Accra 馃嚜馃嚞: Egypt (Coming Soon!)

Company phone+2302635800

LocationNairobi, Nairobi, Kenya, Riverside Dr

Industryoutsourcing/offshoring

Employees1300

LinkedInlinkedin.com/company/cci-kenya

Technologies
Amazon AWS
Apache
Gmail
Google Analytics
Google Apps
Google Maps
Microsoft Office 365
Mobile Friendly
reCAPTCHA

Employee trends

This chart shows the total number of employees over time.

1.0%
6 Month Growth
1.0%
1 Year Growth
6.1%
2 Year Growth
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