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Adam Nicholls

Marketing & Bid Manager

Work history

  • Customer Driven Solutions

    Marketing & Bid ManagerCurrent (about 2 years)
  • The Brave Group

    Certified Great Game of Business CoachNov 2021 - Apr 2023 (over 1 year)
  • Sinuwa Consulting

    Senior ConsultantNov 2021 - Apr 2023 (over 1 year)
  • PROBE Group

    Customer Solutions & Pricing ExecutiveJan 2021 - Oct 2021 (9 months)
  • Stellar

    Customer Solutions & Pricing ExecutiveJan 2017 - Jan 2021 (about 4 years)
  • TSA Group - Australia

    Channel Development MangerFeb 2014 - Mar 2016 (about 2 years)
  • RSL Care

    Manager, Contact CentreMar 2011 - Feb 2014 (almost 3 years)
  • AAPT

    National Sales Support ManagerMar 2009 - Oct 2010 (over 1 year)
  • Telstra

    National Sales Support ManagerFeb 2006 - Feb 2009 (about 3 years)
  • Telstra

    Sales Development LeadMar 2003 - Feb 2006 (almost 3 years)
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Contact Information

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LocationAustralia, Brisbane, Queensland

Organization

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Customer Driven Solutionsmanagement consulting · 49 employees · Melbourne, Australia

Description

Customer Driven provides a CX consulting service including customer, workforce and knowledge management with Omni Channel Cloud Solutions.

Company phone+611300724524

Company websitecustomerdriven.com.au

LocationMelbourne, Victoria, Australia, 10 Cremorne St

Industrymanagement consulting

Employees49

Founded at2014

LinkedInlinkedin.com/company/customerdrivensolutions

Technologies
AI
Avaya
Freshdesk
Google Font API
Google Tag Manager
Gravity Forms
Hotjar
Mailchimp Mandrill
Microsoft Office 365
Mobile Friendly
Outlook
WordPress.org
reCAPTCHA
Keywords
customer insights
organisational design
customer service design
operational delivery
diagnostic tools
knowledge management
customer journey mapping
workforce management
contact centre optimisation
workforce optimisation
outsource partner procurement
technology selection
cloud services
customer experience
customer strategy
managed service

Employee trends

This chart shows the total number of employees over time.

-6.7%
6 Month Growth
-6.7%
1 Year Growth
5.0%
2 Year Growth
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