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DirectoryAndrea Boyle
Work history
ActiveOps
Relationship ManagerCurrent (over 1 year)headversity
Head of Client SuccessNov 2022 - Dec 2023 (about 1 year)ActiveOps - Digital Operations Management
Relationship Manager & Lead CoachMay 2018 - Nov 2022 (over 4 years)Empire Life
Supervisor, Insurance Customer ServiceJan 2017 - Jan 2018 (about 1 year)Macquarie Group
Independent ConsultantJan 2012 - Jan 2012 (less than a minute)National Bank of Canada
Operations ManagerJan 2012 - Jan 2017 (about 5 years)Paradigm Quest
Director, Client ServiceJan 2011 - Jan 2012 (about 1 year)Macquarie Bank
Senior Operations ManagerJan 2007 - Jan 2011 (about 4 years)
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Description
At ActiveOps, we believe the ability to make every decision – the right decision, at the right time, will transform operations. Our blend of AI and human intelligence delivers the most complete and useful set of predictive and prescriptive insight to help service operations make better decisions - faster. Service Operations has been in our DNA for 20 years. Our AI-powered SaaS solutions are underpinned by 15+ years of operational data and our AOM methodology that's proven to drive cross department decision-making. We call this Decision Intelligence for Service Operations – and we are dedicated to the needs of banking, insurance, BPS and healthcare organizations, globally. With Decision Intelligence, our customers deliver MORE - release 20%+ capacity within the first 12 months and boost productivity by 30%+ leading to MORE business impact. In fact, customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged. Discover how ActiveOps can help you do more. Choose More. Choose ActiveOps.
Company phone+441189075000
Company websiteactiveops.com
LocationReading, England, United Kingdom, 21 Valpy Street
Industryinformation technology & services
Employees220
Founded at2005
Exchangelse
SymbolAOM
Annual revenue33.8M
Twittertwitter.com/ActiveOps_Group
LinkedInlinkedin.com/company/activeops
Facebookfacebook.com/AOMi.India/
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