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Ana Rojas

Associate Business Solutions Architect

Work history

  • Percepta

    Associate Business Solutions ArchitectCurrent (11 months)
  • Teleperformance

    Implementation Project ManagerMar 2022 - Aug 2024 (over 2 years)
  • Teleperformance

    Operations Manager- Sprint T-MobileDec 2020 - Apr 2022 (over 1 year)
  • Teleperformance

    Operations Manager- Dick's Sporting GoodsOct 2019 - Dec 2020 (about 1 year)
  • Teleperformance

    Operations Manager- Microsoft O365Aug 2015 - Nov 2019 (over 4 years)
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Contact Information

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LocationUnited States, Groveland, Florida

Organization

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Perceptaoutsourcing/offshoring · 1900 employees · Allen Park, United States

Description

Percepta is a global customer relationship organization that manages all forms of contact with our clients' customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com

Company phone+13133900157

Company websitepercepta.com

LocationAllen Park, Michigan, United States, 17333 Federal Dr

Industryoutsourcing/offshoring

Employees1900

Founded at2000

Annual revenue7.6M

Twittertwitter.com/perceptaLLC

LinkedInlinkedin.com/company/percepta

Facebookfacebook.com/percepta/

Technologies
Amazon AWS
EasyDNS
Microsoft Office 365
Oracle Cloud
Outlook
Remote
Salesforce
Keywords
customer experience management
customer contact management
outsourced contact centre
call centre
customer service
customer experience
customer life cycle
crm
customer loyalty
customer satisfaction
outbound marketing
lead management
lead gen
social media

Employee trends

This chart shows the total number of employees over time.

1.6%
6 Month Growth
2.3%
1 Year Growth
10.3%
2 Year Growth
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