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People Taking Care of People ... Together we can do anything! Rural/Metro is a national leader in private ambulance and fire protection services in 20 states and more than 450 communities from coast to coast. - 911 Emergency Ambulance Services: We are the exclusive provider of 911 emergency ambulance services under 100 contracts nationwide, including some of the largest counties and cities in the nation. We take great pride in our customer satisfaction with an overall contract retention rate of 98%. - Interfacility Ambulance Services: From large hospital networks and healthcare systems to skilled nursing facilities, we are the trusted ambulance service under more than 750 preferred provider arrangements throughout the U.S. - Community & Industrial Fire Protection Services: We are the national leader in private fire protection services to dozens of unincorporated communities around the nation, such as Maricopa County, Arizona and Knox County, Tennessee. We are also the recognized expert in on-site industrial fire protection services, including airports, manufacturing plants and oil refineries. We are proud to include Fed-Ex, Citgo and Alcoa among our customers. Rural/Metro's EMS professionals provide more than 1.3 million 911 emergency and interfacility ambulance transports annually. Our firefighters respond to more than 60,000 calls for assistance each year.