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Alaa Refaei

Google Cloud System Analyst II Infrastructure

Work history

  • TELUS International

    Google Cloud System Analyst II InfrastructureCurrent (over 3 years)
  • Ali Mousa Holding

    MEP Construction ManagerOct 2020 - Jul 2021 (9 months)
  • Sharjah Electricity & Water Authority (SEWA)

    Certified SEWA EngineerDec 2019 - Dec 2019 (less than a minute)
  • الهيئة الاتحادية للكهرباء و الماء

    CERTIFIED FEWA ENGINEERMar 2019 - Mar 2019 (less than a minute)
  • Carawan for electrical and mechanical works

    Senior Electrical EngineerFeb 2018 - Oct 2020 (over 2 years)
  • Carawan for electrical and mechanical works LLC

    Electrical EngineerMar 2014 - Feb 2018 (almost 4 years)
  • Alphanumeric Systems

    Inform User Access Management AdminSep 2012 - Feb 2014 (over 1 year)
  • Solea Research

    Web Application IntegratorSep 2011 - Dec 2011 (3 months)
  • Satellite Mission Simulation

    Final year projectSep 2010 - Apr 2011 (7 months)
  • Concordia University

    Robotics ProjectJan 2010 - Apr 2010 (3 months)
  • NCO Financial Systems Inc

    Call Center AssociateMay 2008 - May 2009 (about 1 year)
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Contact Information

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LocationUnited Arab Emirates

Organization

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TELUS Digitalinformation technology & services · 28000 employees · Vancouver, Canada

Description

TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company's services support the full lifecycle of its clients' digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital's integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.

Company phone+16046953455

Company websitetelusinternational.com

LocationVancouver, British Columbia, Canada, 510 W Georgia St

Industryinformation technology & services

Employees28000

Founded at2005

Exchangenyse

SymbolTIXT

Annual revenue2.7B

Twittertwitter.com/TELUSint

LinkedInlinkedin.com/company/telus-digital

Facebookfacebook.com/TELUSInternational

Technologies
AI
CloudFlare
CloudFlare Hosting
Contently
Gmail
Google Apps
Google Play
LiveChat
Microsoft Office 365
Mobile Friendly
MongoDB
Pardot
Remote
Salesforce
ServiceNow
The Trade Desk
Zendesk
Keywords
digital cx
customer experience
content moderation
work from home
chatbots
customer support
contact center
omnichannel cx
ito
digital transformation
managed services
analytics
digital customer experience
business services
digital it
data annotation
bpo
intelligent automation

Employee trends

This chart shows the total number of employees over time.

3.4%
6 Month Growth
7.6%
1 Year Growth
11.1%
2 Year Growth
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