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Akemi Portilla

Operations Team Lead

Work history

  • SLK Global Solutions

    Operations Team LeadCurrent (over 7 years)
  • Alorica Philippines, Inc.

    Team ManagerJun 2014 - Jun 2017 (about 3 years)
  • Convergys

    Technical Support AssociateMar 2013 - Jun 2014 (over 1 year)
  • Stream Global Services

    Technical Support Specialist IIFeb 2012 - Mar 2013 (about 1 year)
  • Convergys

    Customer Service AssociateFeb 2010 - Feb 2012 (about 2 years)
  • TeleTech Philippines

    Team LeadJul 2008 - Nov 2009 (over 1 year)
  • TeleTech Philippines

    Technical Support SpecialistJun 2007 - Jul 2008 (about 1 year)
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Contact Information

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LocationPhilippines, Calabarzon

Organization

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SLK Global Solutionsinformation technology & services · 1800 employees · Dallas, United States

Description

Coforge Business Process Solutions (or Coforge BPS) offers digital platforms and solutions to multiple industries, including the financial services industry. Coforge BPS customers include 5 of the Top 25 U.S. Banks, Top 10 Lenders, Top 10 Insurance intermediaries and Fortune 500 Companies. SLK Global Solutions is now Coforge Business Process Solutions. Coforge BPS offers services as well as platform-based solutions like Copasys for enterprise-wide automated QC and compliance, LoanAccel for pre-underwriting loan origination support, RETS for real estate tax services, SmartProp for property owner search reports and SmartTrak for reporting property taxes. Enterprise services solutions include Customer Contact Center Services, Data & Analytics, Information Security & Risk Management Services, Finance & Accounting Services, Human Resource outsourcing, Quality Control & Data Digitization & Processing. We help organizations deliver: • Transformation using 12 digital platform solutions & 600+ business processes • Effective business outcomes supported by Digital Platforms, Intelligent Automation, RegTech, Data & Analytics, & Omnichannel Customer Service. • Flawless execution with a 100% commitment to SLAs and over 99% transaction accuracy. • Scalability with 21,000 professional with 7,000+ dedicated to business process solutions supporting 0.5B business process transactions annually across 5 global centers. • Sustainable business Growth delivered with over two decades of industry experience • Strong compliance: 100% adherence to regulatory and business requirements. For more information, please visit https://www.coforge.com/bps/

Company phone+91114129297

LocationDallas, Texas, United States, 2727 LBJ Fwy

Industryinformation technology & services

Employees1800

Founded at2000

Exchangense

SymbolCOFORGE

Annual revenue1B

LinkedInlinkedin.com/company/slk-global

Technologies
Amazon AWS
Amazon CloudFront
Amazon Elastic Load Balancer
Amazon SES
Apache
Bootstrap Framework
DNS Made Easy
Eloqua
Facebook Custom Audiences
Facebook Login (Connect)
Facebook Widget
Gmail
Google Analytics
Google Apps
Google Font API
Google Maps
Google Maps (Non Paid Users)
Google Tag Manager
Hotjar
Hubspot
JW Player
Linkedin Login
Linkedin Marketing Solutions
Linkedin Widget
MailChimp SPF
Microsoft Dynamics 365 Marketing
Microsoft Office 365
Mobile Friendly
Nginx
Outlook
Pardot
Shutterstock
Vimeo
WP Engine
WordPress.org
YouTube

Employee trends

This chart shows the total number of employees over time.

-2.9%
6 Month Growth
-5.7%
1 Year Growth
-14.3%
2 Year Growth
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