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Adriane Ramirez

Customer Service Representative

Work history

  • Magellan Solutions Outsourcing Inc.

    Customer Service RepresentativeCurrent
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Contact Information

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LocationPhilippines, Metro Manila

Organization

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Magellan BPOoutsourcing/offshoring · 500 employees · Mandaluyong, Philippines

Description

Magellan Solutions Outsourcing Inc. is an ISO-27001 certified call center and BPO company, providing a wide range of high-quality inbound and outbound call center services, back-office and data processing services to large firms and small and medium businesses from around the world. Incorporated in 2005, Magellan Solutions started as an inbound call center and today offers diversified range of services, which include telemarketing, data entry, medical transcription, coding and billing, email and live chat support, technical recruitment, customer service, lead generation and appointment setting, and more. The company serves a number of industries, which include online retail, energy, technology, education, and other service industries. The company's office is located in Mandaluyong City, one of the high-growth areas in Metro Manila. Magellan Solutions utilizes the latest telecommunications and call center technologies to provide the most cost-effective, yet fully-redundant system for its clientele. It has technically advanced VoIP equipment and is 100% digital. The flexibility of its system still allows the company to connect to legacy equipment.

Company phone+16502043191

Company websitemagellan-solutions.com

LocationMandaluyong, Metro Manila, Philippines, 530 Shaw Blvd

Industryoutsourcing/offshoring

Employees500

Founded at2005

Annual revenue13M

Twittertwitter.com/magellanbpo/

LinkedInlinkedin.com/company/magellanbpo

Facebookfacebook.com/magellansolutions/

Technologies
Adobe Media Optimizer
Amazon AWS
Apache
Backbone JS Library
Cedexis Radar
DoubleClick
DoubleClick Conversion
Facebook Login (Connect)
Facebook Widget
Gmail
Google AdWords Conversion
Google Analytics
Google Apps
Google Dynamic Remarketing
Google Font API
Google Tag Manager
Hubspot
InMotion Hosting DNS
Leadfeeder
Linkedin Login
Linkedin Widget
Mobile Friendly
Multilingual
Remote
Vimeo
WordPress.org
Yelp
YouTube
reCAPTCHA
Keywords
inbound call center services
outbound call center services
lead generation outsourcing
call center outsourcing
back office outsourcing
bpo services
telemarketing
reservation call center services
ecommerce customer service outsourcing
cold calling services
order taking services
call center services
customer service outsourcing
outsourcing
outsourcing to philippines
omnichannel call center
technical support services
appointment setting
staff leasing
voice call center services
answering services outsourcing
debt collection
chat support outsourcing
email support outsourcing
multilingual call center services

Employee trends

This chart shows the total number of employees over time.

-4.6%
6 Month Growth
-6.1%
1 Year Growth
0.0%
2 Year Growth
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