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Abdelgawad Samy

Senior Customer Service Advisor

Work history

  • Webhelp

    Senior Customer Service AdvisorCurrent (almost 3 years)
  • Sales and purchasing manager

    International Sales ManagerCurrent (almost 5 years)
  • Stream Global Services a convergys company

    Senior Customer Service RepresentativeJan 2015 - Mar 2020 (about 5 years)
  • IKEA EGYPT

    Senior DispatcherSep 2013 - Dec 2014 (over 1 year)
  • Best Destination Service "BDS"

    Tour LeaderJan 2010 - Nov 2011 (almost 2 years)
  • Special Travel Services

    Tour LeaderAug 2007 - Jan 2010 (over 2 years)
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Contact Information

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Organization

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Webhelpoutsourcing/offshoring · 37000 employees · Paris, France

Description

We're Concentrix. A global technology and services leader that powers the world's best brands, today and into the future. We're human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Company phone+33144403340

Company websitewps.webhelp.com

LocationParis, Ile-de-France, France, 3 Rue d'Heliopolis

Industryoutsourcing/offshoring

Employees37000

Founded at2000

Annual revenue3B

Twittertwitter.com/webhelpuk

LinkedInlinkedin.com/company/webhelp

Facebookfacebook.com/webhelpspain

Technologies
AI
Amazon AWS
Apache
Bootstrap Framework
Create React App
Disqus
DoubleClick
DoubleClick Conversion
Facebook Custom Audiences
Facebook Login (Connect)
Facebook Widget
GoToWebinar
Google AdWords Conversion
Google Analytics
Google Dynamic Remarketing
Google Font API
Google Frontend (Webserver)
Google Maps
Google Maps (Non Paid Users)
Google Tag Manager
Gravity Forms
Hotjar
Linkedin Marketing Solutions
MailJet
Marketo
Microsoft Office 365
Mobile Friendly
Outlook
Pardot
Salesforce
Stripe
Twitter Advertising
Vimeo
WordPress.org
YouTube
Zendesk
reCAPTCHA
Keywords
customer experience
business process outsourcing
specialist outsourcing
customer engagement
payment services
digital services
customer services
content moderation
legal services
customer journeys
digital transformation
cx design

Employee trends

This chart shows the total number of employees over time.

-7.4%
6 Month Growth
-15.0%
1 Year Growth
-15.9%
2 Year Growth
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