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Abbigayle Whyte

Customer Service Representative

Work history

  • Innovative Vision

    Customer Service RepresentativeCurrent
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LocationJamaica, Kingston, Saint Andrew Parish

Organization

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Innovative Visionmarketing & advertising · 240 employees · Toronto, Canada

Description

Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO. Any interaction a customer has with a business, we're there to help. These interactions come through voice + digital channels which we service through our global footprint of contact centers. We also leverage AI tools in order to provide a balanced approach to customer service using live agents and automation. We cater to enterprise and start-up clients with a focus on People, Process + Technology. Our mission is to use advanced technology paired with the best people to provide amazing brand experiences.

Company phone+15137938486

Company websiteinnovativevision.ca

LocationToronto, Ontario, Canada, 515 Consumers Road

Industrymarketing & advertising

Employees240

Founded at2002

LinkedInlinkedin.com/company/innovativevision-ca

Technologies
AI
Barracuda Networks
DNS Made Easy
Microsoft Office 365
Outlook
Remote
VueJS
Keywords
customer service
order taking
sales acquisition
customer retention
lead generation
tech support
inbound
outbound
live receptionist

Employee trends

This chart shows the total number of employees over time.

-1.9%
6 Month Growth
-5.4%
1 Year Growth
-14.5%
2 Year Growth
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